Customer Testimonials
I have been having my vehicle serviced here since they became the Ford franchise in the area. Every member of the service team have made me feel valued.
I recently had my periodic maintenance and systems checkup at Tasca Lincoln. I have a 2022 Nautilus Black Label, which I purchased after a 3 year lease both from Tasca. We don't drive a lot of miles anymore, so I was in for the 25,000 mile maintenance work. This was quite extensive, and took several days to complete. Not a problem, because Tasca has a viable free loaner program, so I was fine with the time frame. Pipper was my service manager, and ran through all of the items that needed doing, and after the initial inspection, she called and went over ... Read More Google - Nov 9, 2026
My experience with Tasca Automotive has been mixed. Tim Horrigan, our salesperson, is a wonderful gentleman who always takes excellent care of us. Unfortunately, the positive experience during the sales process has not consistently carried over to the service department.
When I asked about an oil change, Caitlin’s tone came across as irritated and dismissive. She indicated that she would take the oil change out of the sales department and did not want to keep going back and forth with me. I was simply asking a question and expected a courteous, professional response.
I raised my concerns with Jamie ... Read More Google - Nov 6, 2026
Great service. Harrison very easy to work with by providing a seamless experience from the first inquiry call to driving off the lot. Exceptional!
This was my first Hyundai purchase, and I had a great experience buying a new car at Tasca in Auburn. I bought a new 2026 Hyundai Tucson Hybrid Limited and they gave me a great price for my trade-in and for the new car. My sales representative Giancarlos went above and beyond taking the time to explain to my wife and I the sophisticated technology of the car and pairing both our phones to the console! I highly recommend them and look forward to telling my family and friends to talk to Giancarlos and check out purchasing a Hyundai for their ... Read More Google - Oct 30, 2026
Good experience working with Amer
Predatory tactics, sketchy deposit handling, and they refused to listen to us.
If you are a young or first-time car buyer, absolutely avoid Tasca and do not work with Harrison S. My partner and I came in to look at a 2024 Mazda CX-5, and the entire experience was a parade of red flags and textbook predatory sales tactics.
First, Harrison kept us waiting for over 3 hours just to give us a monthly rate, quoting us an absurd $690 a month for 72 months without explaining the exact APR. When we repeatedly explained that we were effectively cash buyers bringing our own outside ... Read More Google - Oct 25, 2026
You will be satisfied.
Easy to work with. Very clean and good amount of inventory . Staff was very helpful and knowledgeable
Friendly, courteous, goes the extra mile, very accommodating excellent service department. Everyone will go out of their way to help you. I highly recommend Tasca for you automotive needs.
Very great service, professional and willing to listen. Negotiations went well and Donte was a great new salesperson, the manager Jimmy, helped move the pace
⭐⭐⭐⭐⭐ Kennsy was absolutely fantastic to work with! He made the entire car-buying process easy, enjoyable, and stress-free. He was incredibly helpful, knowledgeable, and patient, and his customer service was outstanding. It’s not often you come across someone who genuinely makes buying a car such a great experience. I would highly recommend Kennsy to anyone looking for a new vehicle. Five stars all around!
Awesome and professional services from Todd Amaral. He’s very knowledgeable and helpful. I highly recommend Tasca Ford of Cranston.
Excellent experience getting inspection done. Very quick and easy without any problems or hassles. Great customer service all around.
Bought 2 pre-owned cars from tasca. Exceptional service and car quality.
Excellent service fast and they are very courteous The dealership is clean and very welcoming.
We bring our company vehicle to Tascsa whenever needed and Eric has always been the utmost professional. He stays in touch constantly throughout the repair process.
Good service department. Qualified technicians. Technician kept me informed on the status of my vehicle in for repair. I was very satisfied with the team at Tasca Ford in Cranston
Jonathan was great to work with. I look forward to working with him in the future.
I recently had my Volvo serviced at Tasca in Warwick, and I couldn’t have had a better experience. Matthew, my service advisor, was extremely helpful from start to finish. He went above and beyond to make sure everything was taken care of and kept me very well informed throughout the entire process.
I really appreciated that I never felt pressured or like I was being pushed into anything I didn’t need. Matthew was honest, professional, and genuinely seemed to care about making sure I had a great experience. They also set me up with a courtesy rental so ... Read More Google - Oct 5, 2026
Great place to buy a ford. Fair price and quality service with a Tasca promise
Disappointed. Was looking to buy a new Maverick and the Salesman didnt listen to me. Kept trying to change offers and give me somthing less. Wouldn't let me negotiate and would not budget from MSRP. Then the manager was aggressive and angry I didnt want to pay sticker price. I was hoping my local Ford dealer would be the best choice but I was wrong. They dont seem to care about their customers or veterans. Not gonna get angry becuase of a car. If you dont want to sell it then thats fine. Keep your cars and start a ... Read More Google - Oct 4, 2026
I have been going to Tasca ford and Tasca Lincoln Since 1965 I bought cars there even when I worked at DeStefano Ford
I went in with a major problem and Tasha Ford took care of it all. The part i needed isn’t made anymore but they waited patiently for the part to arrive that i found online and viola i was on my way. Thanks Joan for everything
Many thanks to Joan et al! Impeccable service. I had to wait for a part to come in and Joan went absolutely above and beyond to make sure I was more than ok.
To the owners:
You are doing so much right (including great employees). But your computer systems need a lot of work.
For example, the system will let you schedule a 12v battery replacement (wait, not dropoff) even if the shop doesn’t actually have the battery in stock, and it does not automatically flag someone to order the battery to come to the shop in time. The ... Read More Google - Oct 2, 2026
Joan was the best! He was helpful and kind and I’ll be back to QuickLane next oil change!! Service was 5 star
Jonathan B has great customer relations qualities. He meets me with professionalism, kindness and respect. He has always explained every detail of what services were being provided for my car. I have been a Tasca customer for over 30 years, and Jonathan is a key factor in my continued return.
Tasca has provided top notch service for me and my family for over 15 years.
Wilfredo Navarro was great to work with. He took the time to explain the diagnostics tests that were run and explained what the repair was and what was happening to cause my check engine light to come on.
My truck unexpectedly had multiple issues with the sunroof and back window. Tasca and Eric went above and beyond to trouble shoot all of the issues to ensure it was resolved and to ensure customer satisfaction. Eric always kept me up to date even when there was no real update but just to reassure they were working on it and just waiting for parts or scheduling the appropriate people to trouble shoot. Eric went above and beyond to ensure my truck was fixed 100%.
Cannon was great, easy to talk to and work with. I will definitely recommend him to my friends.
Great communication. Fast in and out service. Very thorough when relaying information. Clean and professional work from the tech as well.
Took my Volvo in for auto body service for a passenger side view mirror in mid August, went into detail with the service rep what I expected to be done. After not hearing from the service department for over a week I called the rep who took the work order but was told they no longer work with Tasca. Was directed to another rep who was assigned to my case, in the interim I received an email to rate the work that was done on my Volvo when no work was completed. After a couple of weeks of back and ... Read More Google - Sep 22, 2026
Jonathan was very helpful and accommodating. Great customer service!
Excellent!!!!!!
Can’t recommend this place enough. Just bought a car from here and Harrison and Andrew were amazing help. Took time and stayed after hours to make sure I was able to leave with my new car the same day after some insurance snafu. The best!
Randy Park from Tasca Ford was incredible in helping me with the purchase of my Elantra N. He went above and beyond, and we could not be more grateful! He is definitely good at helping others, and Randy is a genuine person. We had the best experience purchasing our new car!
They fixed several recall issues thankfully but three days seemed like a long time to wait !
Quick service, oil change
Overall a decent experience. I often feel like the quick lane service team are frustrated, but I understand they are busy. The repairs needed for my vehicle were done in a timely manner. However, it was an expensive bill, which makes sense given the repairs needed. But I would’ve appreciated a quick wash and vacuum for pick up. It felt like an area of opportunity to show above and beyond customer service, but it’s always been something that has alluded my experience so far at the dealership.
Tasca always able to get me in, and they’ve taken good care of me when problems come up. Nice facility and good access to loaner cars. Thanks to Jonathan Bussman on the Ford side who’s gone out of his way to help me out a couple times recently!
I purchased a Ford Transit 150 passenger van from a dealer in CT. as is, no warranty but i purchased a 3rd party ext warranty. 50 miles later my dash lit up like a Christmas Tree! I brought it to the truck center here on Pontiac Ave. Eric in the truck service dept took my vehicle in, heard my story and took complete control of my van, it's repairs and dealt with the warranty company. They repaired the van, inspected the van and got it back to me as soon as he possibly could! Eric called me every other day and ... Read More Google - Sep 18, 2026
Had a great experience buying my truck at the Tasca in Cranston. Harrison was very helpful and provided all the information I needed.
Was able to schedule recall appointments easily for our 2010 Ford Fusion. The individual who took my call was both friendly and professional.
Great September car show
Had my company van in for service. Chris was super helpful and great to deal with! He had a rental ready for me on the spot. Very polite and knowledgeable. I really appreciate what he has done. Thank you so much.
I rarely leave negative reviews, but I was extremely disappointed with how my experience at Tasca Mazda was handled once my conversation was turned over to the Sales Manager, James.
The sales associate I initially worked with was wonderful. He was responsive, helpful, patient, and genuinely seemed interested in helping me find the right vehicle. I was seriously considering leasing a Mazda and was interested in three different models. I provided my VIN, exact lease payoff, and numerous photos of my trade so they could work up preliminary numbers before I took time off from work to come in.
Unfortunately, ... Read More Google - Sep 10, 2026
I have been a customer at Tasca for 40 years and there is a reason for that. I get great customer service and am taken care of when I need to be.
Prompt appointment. Professional greeting and interaction. Clean environment. Excellent service manager Chris P. Great explanation of pricing.
Bought a certified pre-owned Escalade IQ from Tasca as a long-distance buyer (100+ miles away), sight unseen, and it turned out to be a great experience. William Peck, the GSM, made this deal happen and stood behind every commitment. He worked with me on a fair price, gave me a strong trade number, and when a couple of packaged items were missing at delivery, he ordered and shipped them without any hassle and made it right. Every promise he made, he kept — which is exactly what you want when buying a six-figure vehicle from a distance.
Roman Bermudez was my sales ... Read More Google - Sep 2, 2026
I have been leasing cars from Tasca for about 15 years! I find them very helpful, friendly, and knowledgeable . I have had Todd Amaral for my last three leases and he is very helpful, a good listener, and reliable!
Daniel Granados was very professional and very down to earth, very pleasant to talk to. He took the time to show me a variety of trucks and I ended up with my perfect truck. He made it a great experience. Would highly recommend Daniel to anyone and would not hesitate to purchase a vehicle from him in the future.
Came in for 4 recalls. Part were ready and available per service team.. picked up car 3 days later 1 recall done ( fixing a screw on driver seat ) other recalls parts not available … this is not the first time it’s happened. Cannot go to services over and over for things not to be done that was promised …
Pros
Comfortable showroom with a wide selection of vehicles, and the service department was quick and efficient.
Cons
Unfortunately, my experience with the sales department was a completely different story.
My Bronco was in for service, and while I was there, I inquired about trading it in for another vehicle. The Sales Associate I worked with was friendly and initially handled everything in a very professional manner. Since I didn’t have my vehicle with me and would have difficulty making additional trips to the dealership, I asked if we could complete the transaction over the phone. She was very ... Read More Google - Aug 28, 2026
Predatory Business Practices, Warranty Manipulation, and ExploitationDo not buy or service a vehicle at Tasca Ford in Cranston. I have submitted formal complaints to the FTC, CFPB, the RI Attorney General, and the RI DMV Dealers' License Board detailing what I believe to be predatory, deceptive business practices and warranty manipulation under R.I. Gen. Laws § 31-5-11.On October 7, 2021, I bought a 2016 Jeep Renegade with a $5,000 cash down payment. The very next day, the car suffered severe engine hesitation and violent jerking. Tasca Cranston "fixed" it three times, only for it to repeatedly break down. When it ... Read More DealerRater - Aug 25, 2026
Eric was very informative about my vehicle needs. He walked me through the service process and called me to let me know the status of the repairs
Eric was great and followed up and kept me informed as promised.Thanks a bunch.
I would like to thank Harrison for being very accommodating during my used car search. Unfortunately I didn't end up buying a car from Tasca this time around. However Harrison provided me with excellent service and communication during the process and was very knowledgeable about the SUVs he was selling. Thank you very much!
Appreciate the attention Shane gave me at the truck center. My service work was done ahead of the timeframe I was given.
Jonathan previously helped me after I mistakenly took it to a random mechanic who was not equipped to do the work but still tried to. It was a very stressful time trying to get it fixed and Jonathan was extremely helpful from the beginning. He is great at listening to my questions and concerns. I recently brought it back for an oil change and was glad to see Jonathan again so I could leave him a review. He also meets you where you are at which is refreshing. Customer service that I haven't experienced since moving from Georgia.
Charley got us top dollar for our trade and a great deal on our Lincoln Aviator. The people there call him the Lincoln Wizard and its true! He knows all the technology and setting up my new car was fast and easy! Five stars for the team at Tasca Lincoln and TEN stars for Charley!
I took my Explorer in for Recall work, and had them do some other work too while it was in the shop. They did the. “Other” work just fine, but then they just sat there with my car for several days waiting for the recall part to come in. Meanwhile, I need the car. They should have obtained the part first, then called me to schedule the entire service.
Carleen was very efficient and engaging
Victor DaCosta is always great , Tasca has been one of the most best in my opinion.
When I called for my recall the person said I would get a complimentary wash But when I picked up my truck the did not Wash it . Disappointed don’t tell the customer and don’t do it
Tasca is the premier Ford dealership in our area. Their reputation of excellence is well deserved. Service was top notch with a combination of prompt and thorough work.
Great very attentive heipfull Ed Nardolillo kept me informed fast turn around local dealer thank you
Contacted Harrison through FB and upon meeting him, found myself dealing with a professional, courteous, and high knowledgeable sales person, unfortunately rare in the car sales industry. Having met all my needs with no pressure and his integrity approach to the overall sales process ultimately led to a wonderful experience on the purchase of a new vehicle! Tasca should consider themselves fortunate to have such a great addition to their team!!!
Vehicle was ready as promised. Fast and easy checkout, polite and courteous staff. 1000% recommend!
Andrew Urbec met me in the show room and asked if he could help with any questions. I told him i was looking for a white Mustang convertible and would Tasca take a Tesla as a trade in. He indicated that Tasca was not very receptive to Tesla trade in’s. Andrew said we have a nice black mustang out front would like to take a look at that car so I said ok but I really like white but from that point on he was the most patient,knowledgeable and professional sales man I could have asked for. He ... Read More DealerRater - Aug 10, 2026
Zero stars if that was an option. After almost 5,000 bill and shocked to say the least of the condition of my Volvo after it was serviced here which will be the last time I ever take my car back. They had the car for almost 2 weeks saying they didn’t have the part it needed. I doubt they are even genuine Volvo parts at this point. I was in Denver, CO for a few weeks while my car was still not ready. I returned from Colorado and I was appalled and shocked when I saw my Volvo after it was ... Read More DealerRater - Aug 9, 2026
My service advisor Matt Tortolano called me multiple times during the time Tasca had my vehicle while they addressed multiple recall issues as well as installing new tires on my 2020 Aviator, they were also able to provide me with a complimentary loaner vehicle. I highly recommend Tasca service
I especially want to thank Harrison for making this such an enjoyable car-buying experience.
One of the biggest reasons I ultimately chose the GLC 300, out of so many vehicles I considered, was Harrison.
He was always responsive, knowledgeable, patient, detail-oriented, honest, and incredibly professional. Most importantly, I never felt any pressure throughout the entire process.
He respected our desire to do our own research and even encouraged us to have an independent pre-purchase inspection (PPI). That gave us even greater confidence in both him and the vehicle.
I never felt like I was being sold a car. Instead, I felt ... Read More Google - Aug 2, 2026
Canon Brian a wonderful sales rep, he kept my husband informed as to what the car needed, I also want to say kudos to everyone at Tasca Automotive Group
Matthew, was excellent in the service department. Very attentive and polite.
I would not order from Tasca Parts again. The website showed the OEM Raptor tailgate emblems as in stock, but after placing my order there was little to no communication about the actual availability or shipping timeline. If the parts weren’t truly available, that should have been made clear before charging my card.
To make matters worse, I was charged over $20 for standard USPS shipping on two small emblems. That’s excessive and difficult to justify, especially considering the lack of transparency throughout the process.
Customers understand that delays happen, but what isn’t acceptable is poor communication and ... Read More Google - Jul 22, 2026
I went to look at cars, maybe a truck, I came home sameday with my new to me Crossover, it was a good experience, no pressure to buy.
I went there for an inspection, passed no problem. They said they topped off my fluids, they didn't. Now I have to buy a gallon of Motorcraft yellow.
Fantastic customer service. They scheduled a warranty repair far, far faster than I ever expected. Top notch communication throughout.
i went here to get my Volvo serviced instead of my regular dealer and was very happy i did so. awesome and very helpful staff and they made it easy to understand their services/reccomendations. will be going here from now on
The owner was great . The salesman was ok. A bit disorganized. The car is great.
Efficient courteous and professional staff!
Eric kept me informed every step of the way in regards to what was being done on my F350 and had it finished on time even with extra things needed.
Pleasant and informative. Timely repair and was kept up to date during complete process. Would recommend to others
Vehical serviced right away Done right. Thank you for the great job every time i come in.
Had a great experience buying my new Bronco. Dylan was very knowledgeable about the vehicle and worked with us to get exactly what we wanted.
I had a fantastic experience working with Charley Lodi at Tasca Mazda. He was knowledgeable, professional, and made the entire leasing process easy and stress-free. Charley took the time to answer all of my questions, explain my options, and helped me find the perfect vehicle at a great price. I never felt pressured and always felt like he had my best interests in mind. I absolutely love my new Mazda and highly recommend working with Charley if you’re in the market for a vehicle!
Excellent service , Wilfredo is top notch makes the whole encounter from first beginning to end smooth and hassle free stress free, definitely recommended giving Wilfredo in the service dept a call for any needs.
It's been a pleasure doing business with Tasca and their employees. I appreciate the fast service and Especially the Honesty. Tough to find these days. Thank you 👍
Cannon and David were very helpful. They explained everything clearly and answered all of our questions. I recommend the dealership strongly.
After calling several places to change the tires on my specialty wheels and getting told no or that they didn’t want liability, Tasca took them in and had them done quickly and perfectly! Excellent experience!
We went to Tasca Berlin and bought a 2017 Audi. Because we have had issues before, the first question we asked was if the car had 2 keys. The salesman said yes quickly and without much thought. We had 4 other cars we were planning on seeing that day, so I will say they worked hard to get us 2 buy from them and forgo checking out the other dealerships.
When we picked the car up, we were handed only one key. When asked about the other key, the salesman said he never told us there were 2. That was a complete lie. Then he ... Read More Google - Jun 16, 2026
I had an outstanding experience working with Greg Gorman, Service Advisor at Tasca Buick GMC Cadillac in Melbourne. Greg was professional, knowledgeable, and genuinely focused on providing excellent customer service from start to finish.
He kept me informed throughout the entire service process, clearly explained the work being performed, and made sure all of my questions were answered. His communication, attention to detail, and commitment to customer satisfaction made the experience stress-free and enjoyable.
It’s refreshing to work with someone who truly cares about their customers and takes pride in delivering exceptional service. I highly recommend Greg Gorman and ... Read More Google - Jun 14, 2026
Great experience as always! Thank you to Matt with Lincoln Service for being so helpful and accommodating.
Very bad service after the sale. We have not received our permanent plates yet and our temp ones are expired. Have called multiple times to be given the run around and told that they will be available yesterday then today. Have asked for some sort of extension or paperwork proving that it was filed with the DMV and haven't gotten anything. Was advised to have my 18 year old son drive around with the expired temp plates because most police officers would be lenient with knowing the dealership was working on it. Leave messages and get no return calls. Was ... Read More Google - Jun 10, 2026
